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Frequently Asked Questions
Everything you need to know about Tribe.
General
What is Tribe?
Is Tribe free to use?
What sports and activities are on Tribe?
Is Tribe only in Medellín?
How is Tribe different from ClassPass?
For Athletes
How do I find sessions near me?
Can I connect with other athletes?
What are session packs?
Are sessions refundable?
What if a session is full?
For Instructors
How do I become an instructor on Tribe?
What is the platform fee?
Can I sell products on Tribe?
How do payouts work?
Do I need my own gym or space?
Can I set up recurring sessions?
Payments & Safety
How does payment processing work?
Is my personal information secure?
How do refunds work?
Can I delete my account?